Returns and Exchanges

Start my return now:

wool kicks returns

How do I return?

  • Click or tap the "Start Returns" buttons above to begin your returns process.
  • Enter your order number and email address in the fields as required and click Find your Order
  • Follow the instructions and select the items you want to return

 

What items are returnable?

You can return your items within 30 days of receipt of your shipment.

  • They must be in original condition
  • In the original packaging

Free gifts or promotional items are not returnable!

Are there any charges for return?

  • Any original shipping charges are non-refundable
  • You are responsible for the charges of the return shipping

How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days.